21.4% promoters
of employees in 2024
Employee engagement
Our vision is to become "The happiest company to work for/with". We regularly monitor the satisfaction of our employees and improve on matters highlighted by them.
Satisfied and engaged employees
The satisfaction survey was distributed in 2024 to 1,421 employees located in Belgium, with 495 employees completing it, resulting in a response rate of 35%.
All business units participated, and both blue and white-collar workers completed the survey. From this year on, we will conduct the satisfaction survey annually.
We use the employee net promoter score (eNPS) to evaluate the satisfaction of our colleagues. Employees rate their satisfaction on a score from 0 – 10. Results with the score of 9 & 10 are considered as the most satisfied and engaged employees, also called “promoters”.
S1-2, DP 27
Key numbers survey 2024
83%
feels proud to work for Cordeel
88%
knows the values, mission and vision of Cordeel Group
80%
feels connected to the organisation
74%
thinks they have a good work-life balance
91%
state that there is a positive atmosphere within the team
87%
feel sufficiently comfortable to reporting unwanted behaviour
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Key areas in which we commit to initiate improvement efforts
Striving for open and transparent communication
We started hosting a bi-annual all-hands-meeting where the top management highlights important initiatives and gives insights into the business results. Managers are encouraged to organise frequent scrum meetings to update their employees.
Creating a transparent talent development policy: Providing a clear overview of training courses that can be taken, having opportunities for advancement and being given sufficient opportunities and time to share knowledge and experiences with colleagues.
In 2024 we launched a learning management system (LMS) that will provide even more transparency on the individual training progress and possibilities. We will continue to promote the use of the platform.
Increasing participation in the satisfaction survey
Next satisfaction survey will be conducted end 2025 we the target to reach a response rate of 90%